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we have pleased to offer you to LG 25 CF French Door Refrigerator SS Reviews
9 of 9 people found the following review helpful 
avoid lg refrigerators, June 7, 2011 By samsara (Florida) - See all my reviews This review is from: LG 25 CF French Door Refrigerator SS This is our second LG fridge. The first was purchased in 2007. We started having problems right away...seemed like the repair person was here every 6 months. Finally,the last problem was insurmountable and after 2 weeks of "camping" with ice chests, LG at long last replaced the fridge with this model. We were thrilled and the fridge arrived 4-18-2011. On June 1st, it just died. Turned out to be a defective main circuit board. Part ordered. Next day, we were informed that the part was out of stock, not in for 4 weeks. Hmmm, part out of stock....what does that tell you? An all too common problem? It has now been 7 days and we are waiting to see what LG will do for us. They do not plan to reimburse us for all the ice we've purchased or for some of the food that has gone bad. Totally unacceptable time to keep a customer in limbo. Buyer beware!
4 of 4 people found the following review helpful 
Good refrigerator except for ice maker and warranty service, April 25, 2011 This review is from: LG 25 CF French Door Refrigerator SS Purchased in January 2011. We like the style and layout of this refrigerator. Unfortunately, the ice maker went out after one month. LG is the only manufacturer that requires you to submit a a form to request in-home warranty service. You can't just call a local authorized service company yourself. Then, when they get around to it, LG contacts a service rep to come fix the problem. It's been five days and haven't heard from LG. I won't be purchasing any additional LG appliances.
Rust Alert!, June 6, 2012 This review is from: LG 25 CF French Door Refrigerator SS I have this refrigerator for less than 1 yr. After several months i noticed brown spots on the front door panels. The spots turn out to be rust. The repair tech that came out to inspect the complaint told me that cosmetic complaints are not covered by warranty. Excuse me? This is a stainless steel product, it's not even supposed to rust! It's a defect and not a matter of aesthetic. I think the problem may be that companies cut corners and outsource their manufacturing tasks to countries that do not require stringent quality controls. Buyers just be aware get some sort of protection at the time of purchase.
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| 9 of 9 people found the following review helpful avoid lg refrigerators, By samsara (Florida) - See all my reviews This review is from: LG 25 CF French Door Refrigerator SS This is our second LG fridge. The first was purchased in 2007. We started having problems right away...seemed like the repair person was here every 6 months. Finally,the last problem was insurmountable and after 2 weeks of "camping" with ice chests, LG at long last replaced the fridge with this model. We were thrilled and the fridge arrived 4-18-2011. On June 1st, it just died. Turned out to be a defective main circuit board. Part ordered. Next day, we were informed that the part was out of stock, not in for 4 weeks. Hmmm, part out of stock....what does that tell you? An all too common problem? It has now been 7 days and we are waiting to see what LG will do for us. They do not plan to reimburse us for all the ice we've purchased or for some of the food that has gone bad. Totally unacceptable time to keep a customer in limbo. Buyer beware! 4 of 4 people found the following review helpful Good refrigerator except for ice maker and warranty service, This review is from: LG 25 CF French Door Refrigerator SS Purchased in January 2011. We like the style and layout of this refrigerator. Unfortunately, the ice maker went out after one month. LG is the only manufacturer that requires you to submit a a form to request in-home warranty service. You can't just call a local authorized service company yourself. Then, when they get around to it, LG contacts a service rep to come fix the problem. It's been five days and haven't heard from LG. I won't be purchasing any additional LG appliances. Rust Alert!, This review is from: LG 25 CF French Door Refrigerator SS I have this refrigerator for less than 1 yr. After several months i noticed brown spots on the front door panels. The spots turn out to be rust. The repair tech that came out to inspect the complaint told me that cosmetic complaints are not covered by warranty. Excuse me? This is a stainless steel product, it's not even supposed to rust! It's a defect and not a matter of aesthetic. I think the problem may be that companies cut corners and outsource their manufacturing tasks to countries that do not require stringent quality controls. Buyers just be aware get some sort of protection at the time of purchase. |
› See all 4 customer reviews...
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